CNC 2021 Web Survey

Contents

 

What is the CNC 2021 Web Survey?

We are asking study members to complete a short web questionnaire to get your input on how we can make taking part in the study an enjoyable and interesting experience.

You will also be asked to check and update the contact details we hold for you, to help us keep in touch.

The survey should take about 15 minutes to complete.

It is being carried out by Ipsos MORI, an independent social research organisation, on our behalf.

As a thank you for taking part, we will send you a £10 e-voucher.

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Do I have to take part?

No.  Like all of our surveys, it is completely up to you whether or not you choose to take part in this web survey.  This does not affect whether you can continue to take part in CNC.  You can also skip any questions that you prefer not to answer.

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How do I take part?

We will contact you by letter or email to invite you to complete a short web questionnaire. It should only take about 15 minutes.

In the letter or email, you will be given a website address and a survey access code to get into the survey. You will also be asked to enter your date of birth when you first get in, to check we have the right person.

If you have any difficulties or queries, you can contact Ipsos Mori on Freephone 0800 0461 483 or email cncsurvey@ipsos.com.

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Why is it important?

The questionnaire will give you the opportunity to tell us what we could do to improve your experience of being a CNC study member.

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How do I claim my gift voucher?

You will receive a £10 voucher as a thank you for completing the survey. This will automatically be sent to you a week or so after you have submitted your answers – you don’t have to do anything. You will be sent an email with information about how to redeem your voucher. When you receive your email please visit: https://www.love2shoprewards.co.uk/login.php and enter the 14-digit code in the email.

You can choose from the following:

  • a Love2Shop gift card or voucher sent to you by post. This can be used in a wide range of high street stores and attractions;
  • a gift card or voucher, for a retailer of your choice, sent to you by post;
  • an e-voucher, for an online retailer of your choice, sent to you by email or text message.

If you have any difficulties or queries you can contact Ipsos Mori on Freephone 0800 0461 483 or email cncsurvey@ipsos.com.

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Can I take part in the CNC 2021 Web Survey if I didn’t take part in the last CNC survey?

Yes, absolutely. We would love you to take part, regardless of whether you took part in recent CNC surveys.

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How do I access the questionnaire online?

Once you receive an invitation by email or post:

  1. Go to the survey website: cncsurvey.co.uk
  2. Enter the access code included in your letter or email

You will then be asked to enter your date of birth and then you will be able to start the survey.

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How do I complete the questionnaire online

You can answer the questions using a PC, laptop, tablet or smartphone. You can decide which one you would prefer to use.

We recommend you complete it all in one go. It should take about 15 minutes. However, if that’s not possible, you can leave it and come back, using the same login details.

As always, answering these questions is voluntary and you can skip over any questions that you cannot or would prefer not to answer.

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Who should I contact if I have any problems, queries or concerns

If you have any problems, queries or concerns, please contact Ipsos Mori, the organisation who are conducting the survey on our behalf.  You can contact them on Freephone 0800 0461 483 or email cncsurvey@ipsos.com.

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How can I opt out of the CNC 2021 Web Survey?

If you want to opt out of the CNC 2021 Web Survey and not be contacted about it again, you can do this by contacting Ipsos Mori, the organisation who are conducting the survey on our behalf.  You can email them at on Freephone 0800 0461 483 or email cncsurvey@ipsos.com.

This won’t affect whether you can continue to take part in CNC.

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