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What is the CNC 2021 Web Survey?

We are asking study members to complete a short web questionnaire to get your input on how we can make taking part in the study an enjoyable and interesting experience. You will also be asked to check and update the contact details we hold for you, to help us keep in touch. The survey should […]

Do I have to take part?

No.  Like all of our surveys, it is completely up to you whether or not you choose to take part in this web survey.  This does not affect whether you can continue to take part in CNC.  You can also skip any questions that you prefer not to answer.

How do I take part?

We will contact you by letter or email to invite you to complete a short web questionnaire. It should only take about 15 minutes. In the letter or email, you will be given a website address and a survey access code to get into the survey. You will also be asked to enter your date […]

Why is it important?

The questionnaire will give you the opportunity to tell us what we could do to improve your experience of being a CNC study member.

How do I claim my gift voucher?

You will receive a £10 voucher as a thank you for completing the survey. This will automatically be sent to you a week or so after you have submitted your answers – you don’t have to do anything. You will be sent an email with information about how to redeem your voucher. When you receive […]

How do I access the questionnaire online?

Once you receive an invitation by email or post: 1. Go to the survey website: 2. Enter the access code included in your letter or email You will then be asked to enter your date of birth and then you will be able to start the survey.

How do I complete the questionnaire online?

You can answer the questions using a PC, laptop, tablet or smartphone. You can decide which one you would prefer to use. We recommend you complete it all in one go. It should take about 15 minutes. However, if that’s not possible, you can leave it and come back, using the same login details. As […]

How can I opt out of the CNC 2021 Web Survey?

If you want to opt out of the CNC 2021 Web Survey and not be contacted about it again, you can do this by contacting Ipsos Mori, the organisation who are conducting the survey on our behalf.  You can email them at on Freephone 0800 0461 483 or email This won’t affect whether you can continue […]