How will I access the questionnaire online?

We will send you an email will contain a web link and a unique ID. You need to click on the link in your email and enter your unique ID (a 7 letter code) and your date of birth.  You will then be able to proceed.

If you have any problems accessing the questions, you can call us for free on 0800 092 1250 or email us at

Unfortunately, due a technical problem, some parents have been unable to log in to the online survey. The technical problem is due to dates of birth being incorrectly formatted. If you are unable to access the survey please try entering your date of birth in the following format: mm/dd/yyyy rather than dd/mm/yyyy. So for example 18th March 1970 would be 03/18/1970 rather than 18/03/1970.